FAQ
Questions and answers
The things people ask most, on hygiene, preparation, packaging, delivery, privacy and returns.
Do I have to be 18 to use the site?
Yes. You must be 18 or over. Your age is confirmed before you can order.
Are the sellers real, verified adults?
Yes. Every seller confirms they are a consenting adult aged 18 or over before their profile is listed.
How is hygiene handled?
Sellers follow clear hygiene guidance when preparing items, and items are sealed before dispatch.
How long does preparation take?
You choose a preparation time at checkout, such as 24 hours, two days or three days, where the seller allows it.
What does the packaging look like?
Plain and neutral. There is no product detail on the outside, and the sender name is neutral. Only you know what is inside.
How will it appear on my bank statement?
Billing is discreet, with neutral wording on statements and no sensitive detail in your emails.
Can I return an order?
For hygiene reasons, worn items cannot be returned once dispatched. If something is wrong, contact us and we will help where we can.
Do I need an account?
No. You can check out as a guest, or create an account to keep your order history and favourites.
Where do you deliver?
Delivery and timings are shown at checkout in the store. This site is the brochure, and the full shop is coming soon.